Our services

Support | Project accompaniment | Customizing | Training and workshops

Support

Direct point of contact and rapid solutions

As the developers of the PlantEngineer software, we understand every function of our engineering software. We can offer advice and software support directly from our center of expertise based in Berlin. Our software support team works closely with the development team to find the right solutions first-hand.

Our support team is there for you! Contact the support team by email at support@x-visual.com.

Project accompaniment

Interdisciplinary team of experts for project execution

X-Visual unites engineering expertise from the fields of process engineering, electrical engineering, and automation technology. With our integrated project approach, we can accompany you from your initial ideas right up to comprehensive implementation and roll-out within your organization.

This includes the following steps:

  1. Analyzing the company situation
  2. Assembling project teams
  3. Organizing workshops
  4. Defining requirements
  5. Investigating the feasibility
  6. Establishing an individual concept
  7. Defining and prioritizing work packages
  8. Creating concrete project plans

Thanks to our participation in committees such as DEXPI and VDI, as well as research projects such as ENPRO, we have developed strong expertise in a variety of industrial standards.

Customizing

Optimized for your special requirements and business processes

Different companies focus on different things, from basic engineering to the comprehensive delivery of large industrial plants. This means that they also have different requirements in terms of engineering software. PlantEngineer can be adapted to suit the requirement profiles of your company with little effort.

The first step is to customize the reports and drawing templates to comply with your own corporate design. We create tailored symbol libraries for you. We also facilitate data exchange with your company software and your ERP system. To meet special requirements, we can develop individual software extensions for PlantEngineer.

Training and workshops

Foster the potential of your employees

To fully take advantage of the functionality of the software, we recommend holding training courses and workshops that are tailored to your requirements and the knowledge levels of your employees. Our training courses cover the basic principles of PlantEngineer and Microsoft Visio. Key users and administrators can also learn about reports, project templates, article catalogues, and integration into corporate IT systems in more advanced training courses.

Learn more about our P&ID software PlantEngineer

Start intuitively and out of the box with drawing professional flow charts and creating Excel lists and data sheets.

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